Madhuban (“we,” “us,” or “our”) operates the madhuban.org website and its associated online shop. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we collect information you voluntarily provide, such as your name, email address, shipping address, phone number, and payment details.
• Browse Information: We automatically collect data about your device and how you interact with our website. This includes your IP address, browser type, operating system, the pages you visit, and the time and date of your visit. We use cookies and similar technologies to collect this data.
• Order Information: When you place an order in our online shop, we collect details about the products you purchase, the transaction amount, and the date of the purchase.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: We use your personal and order information to process, fulfill, and ship your online purchases.
• To Communicate With You: We use your contact information to send you order confirmations, shipping updates, and to respond to your inquiries. If you have subscribed to our newsletter, we will use your email to send you updates about our mission, products, and events.
• To Improve Our Website: We analyze Browse data to understand how visitors use our website, allowing us to improve its functionality, content, and user experience.
• To Protect Our Business: We may use your information to prevent fraudulent transactions, enforce our terms and conditions, and protect the security and integrity of our website.

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may, however, share your information with trusted third parties to perform services on our behalf, such as:

• Payment Processors: To securely process your payments.
• Shipping Providers: To deliver your orders.
• Analytics Providers: To help us understand website traffic and usage patterns.

These third parties are required to protect your information and are not permitted to use it for any purpose other than providing the services we have requested. We may also share your information if required by law, such as to comply with a court order or other legal process.

4. Your Choices and Rights

You have control over your personal information:

• Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of our newsletters.
• Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. However, please note that some parts of our website may not function properly without cookies.

5. Data Security

We take the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.